Privacy Policy

This is the Privacy and Cookie Statement of Pay Later Alligator (hereafter: “Pay Later Alligator”). In this statement, we explain how Pay Later Alligator deals with personal data. We acquire this information from our online store paylateralligator.co.uk. In addition, we obtain personal data when customers contact us offline, for example, to request information. This statement also pertains to cookies we use on the online store.

1. DEFINITIONS

In this Privacy and Cookie Statement of Pay Later Alligator, the following terms are used:

Online Shop: the Online Shop paylateralligator.co.uk and every other by Pay Later Alligator appointed Online Shop, URL, or application.

Interaction: the use of functions in the Online Shop like the Wish List, Checkout, Newsletter Sign Up, My Account, Auctions, and Chat.

Online Shop Visitor: a customer visiting the Online Shop for the first time that does not interact with the Online Shop.

Online Shop Customer: a customer who interacts with the Online Shop.

Account: the account a customer has to create through the Online Shop to be able to place an order.

Privacy and Cookie Statement: PayLaterAlligator’s Privacy and Cookie Statement.

2. THE SAFETY OF YOUR PERSONAL DATA

Pay Later Alligator respects and takes care of its customer’s privacy, users, and business relations with its Online Shop. We ensure that any user’s personal data which we have obtained is treated confidentially.

3. COLLECTION AND USE OF PERSONAL DATA

3.1 ONLINE SHOP VISITOR

Pay Later Alligator gathers data about your own information and route conduct on our Online Shop, in order to make your visit to the PayLaterAlligator Online Shop, all the more engaging and whether you discovered our Online Shop through one of our advertisement accomplices. Among this information is for instance:

• Country
• Viewed products
• IP-address
• How you entered our Online Shop
• Where you leave our Online Shop
• With what kind of device you visit our Online Shop

The above-mentioned information is utilized in a way to better understand Visitors of our Online Shop, to load the correct Online Shop, and to show relevant advertisements.

3.2 ONLINE SHOP CUSTOMER

For Customers of Online Shop, we collect the same information as for Visitors of our Online Shop, supplemented with data shared by the customer with us, for example:

• Preferences in the Wish List
• Ordered products
• Contact information

3.2.1 CUSTOMER ACCOUNT

To have the option to place your orders at our Online Shop, to take an interest in barters, and to leave feedback, you need to have an account. To make an account you have to fill in the following data:

• First and last name
• E-mail address
• Password

The data mentioned above is used for the following purposes:

• To make and manage your online account
• To prevent any trickery or fraud, misuse as well as ill-advised utilization of your account
• To show the items you have requested in your record
• To improve claims and to monitor contact history concerning orders and items offered by third party dealers

The data is saved at least as long as you have an account with Pay Later Alligator.

3.2.2 ORDERS

3.2.2.1 CHECKOUT – DELIVERY ADDRESS

By using your account, you can be able to place orders for all the products on offer in the Online Shop. You will require us to give us additional information other than the requisite information to create an account, as part of our website’s ordering procedure. This pertains to the delivery address:

• Name
• E-mail address
• Delivery address
• Phone number
• Company name (if applicable)
• VAT number (if applicable)
• CoC (Chamber of Commerce) number (if applicable)

The data mentioned above and your account information are used, among other things, for the following purposes:

• To keep you updated about your orders' status
• To conclude your order, in addition to other things the conveyance is this called after-deals commitments.
• Billing
• To improve our assistance
• To deal with complaints and queries
• To customize marketing activities
• To place orders for the benefit of an organization

3.2.2.2 CHECKOUT – BILLING ADDRESS

After you are done with filling the required information related to the delivery address, you would be asked the following information for your billing address:

• Company name (if applicable)
• Name
• Billing address
• Phone number
• Payment method

This data is used, amongst other things, for the following purposes:

• To be presented on the invoice
• To contact you relating to the order finalization, delivery, or billing
• To be able to receive payment and to optimize the checkout process
• To counteract hacking and any kind of fraud
• The selected payment method along with your IP-address is then forwarded to our payment provider so that they handle the payment

3.2.2.3 ORDERS WITH THIRD PARTY SELLERS

Through your online account, you are likewise ready to put orders for items with third-party merchants (hereafter: "Other Seller(s)"), which are offered on our Online Shop. Pay Later Alligator forwards your name, address, email address, and telephone number to third party sellers so they can deal with your order.

Pay Later Alligator utilizes a correspondence application for the correspondence among you and the third-party. This correspondence is put away for Pay Later Alligator and can be seen by Pay Later Alligator. It is utilized to:

• Support you and additionally third party sellers if there should arise an occurrence of inquiries as well as issues.
• Assess whether Other Sellers (s) cling to the set help levels.
• Improve the procedure

3.2.2.4 CHECKOUT – GENERAL PAYMENT METHODS

Pay Later Alligator different payment methods to Online Shop: bank transfer, Paypal. We will add new payment option when possible

To make payments, amongst other things, the following data is gathered:

• Email address
• Company name (if applicable)
• Name
• Billing address
• Delivery address
• Phone number
• Order value
• IP address
• Order number
• Device
• Mode of payment

This information is used, amongst other things, for the following purposes:

• To send a payment notification via email
• To assess the risk of any kind of fraud or wrong doing
• To forward the order number via email in case of payment or cancellation of the order

3.2.3 WISH LIST

You can create your personal Wish List in our Online Shop. If you add products to your Wish List while logged out they will remain on the list for 30 days.

Amongst other things, the following information is gathered regardless of whether you are logged in or out:

• IP address
• Surfing behavior

If you add products to your Wish List while logged in you can always find them under Wish List in My Account.

This data is collected for marketing purposes so that Pay Later Alligator can remember your Wish List when you return to the Online Shop.

3.2.4 REVIEWS

3.2.4.1 PRODUCT REVIEWS

You can review products from the Online Shop via My Account. You can only review a product if you have purchased it. When you leave a review the following data is gathered so that the order and the correct review can be linked to the correct email address.

• Name
• E-mail address
• Product
• Order number

This information is used to add product reviews to the Online Shop and to contact the customer in case of possible complaints.

3.2.4.2 ONLINE SHOP REVIEWS

You can review our Online Shop and services. You must have placed an order first to be able to give a review. To assess the service of Pay Later Alligator the following data is collected:

• Name
• Residence

The data is collected to be able to contact you and handle possible complaints.

Via the Online Shop, you can leave a review by clicking the “Write a review” or similar link. After this, you are forwarded to a third party Online Shop, one of PayLaterAlligator’s contract partners, that specializes in customer reviews. Through this website, you can place a review after you have agreed to the terms and conditions of the third party. This third party takes responsibility for the processing of your information. In this case, Pay Later Alligator refers to the (privacy) statement used by the relevant party.

3.2.4.3 REVIEWS OF THIRD-PARTY SELLERS

In any case, if you buy an item offered by a third party seller, you will receive an email with the request to place a review of the product/Other Seller. If you leave a review, it will be placed on the so-called seller page of the relevant Other Seller. The following (personal) information is visible in the review on this page:

• Review Other Seller
• Experience with Other Seller/purchased product
• Name

The above data is used for the following purposes:

• Research into the customer satisfaction of PayLaterAlligator and/or affiliated businesses.
• Research into the customer satisfaction of Other Seller(s) and maintaining service levels for other sellers
• Improvement of service and processes
• Handling of questions and/or complaints
• Checking for abuse (e.g. leaving multiple reviews/experiences by one and the same person)

3.2.4.4 REVIEWS VIA OTHER CHANNELS

You can leave a review about Pay Later Alligator via comparison sites that show Pay Later Alligator products and prices. To leave a review the following data is collected:

• Email address
• Name

3.2.5 CUSTOMER SATISFACTION SURVEY

After you have put in an order request with Pay Later Alligator or after you have had contact with Pay Later Alligator you can be drawn closer to take an interest in a consumer loyalty review. This study is executed by an outside gathering. On the off chance that you partake in such a consumer loyalty study, the accompanying (individual) information will be handled:

• Contact data
• The E-mail address and additionally telephone number
• Experiences with (branches of) Pay Later Alligator and additionally subsidiary organizations
• Information about a submitted or conveyed request
• IP-address

The previously mentioned data will, in addition to other things, be utilized for the accompanying purposes:

• Research into client support fulfillment concerning (branches of) Pay Later Alligator and additionally affiliated businesses
• Improvement of administration and cycles
• Handling of inquiries or potentially objections
• Checking for misuse (for example numerous audits/encounters by indeed the very same individual)

3.2.6 CUSTOMER SERVICE

In the event that you have questions or queries about an item, you bought from us by means of the Online Shop or about the administration of Pay Later Alligator or Other Seller(s) you can call us, email us or talk with us. You can discover the contact data in the Online Shop. It is additionally conceivable to utilize our online objections structure on the Online Shop. On the off chance that you utilize the online structure, we will request (at any rate) the accompanying (individual) data:

• First and last name
• E-mail address
• Phone number
• Order number (optional/if applicable)
• Description of the nature of your complaint

At the point when you utilize the chat feature, just your first and last name, email address, and the subject of the talk are mentioned.

The previously mentioned information is utilized for dealing with your grievance. On the off chance that your complaint is about an item or administration from anOther Seller, this data will be imparted to the important Other Seller, however just to the degree essential for the treatment of the grievance.

3.2.6.1 RECORDING PHONE CONVERSATIONS

Telephone discussions with our client care can be recorded for assessment, training, or quality purposes. You will be educated regarding this the second you contact our client support by telephone. The (individual) information that is recorded may be utilized for the previously mentioned purposes.

The recorded telephone discussions are put away and made sure about so that they are not open to unapproved people and they are never saved longer than required for a particular reason.

3.3 HANDLING OF PERSONAL DATA

3.3.1 PROCESSING OF PERSONAL DATA OUTSIDE THE EU

We cooperate with the third party, for example, Google and Facebook. This implies the information can be put away on workers outside of Europe. Various enactments concerning individual information apply there. These third parties hold fast to the Privacy Shield Principles and are subsidiary with the Privacy Shield Program of the American service of exchange. Organizations subsidiary with this guideline and program are viewed as organizations that hold fast to the European security standard for individual information.

3.3.2 DISTRIBUTION WITHIN THE PAY LATER ALLIGATOR CONCERN

Pay Later Alligator-concern has several offices worldwide. These offices work closely together. Because of this, it can happen that your data is processed outside the European Economic Area (EEA). Pay Later Alligator makes sure that your data is well protected within the entire concern.

3.3.3 DISTRIBUTION TO THIRD PARTIES

Pay Later Alligator can provide your personal data to third parties for the following reasons:

• You have permitted us
• The agreement you have with us needs to be executed.
• So that product you have ordered from (an) Other Seller(s) can be delivered.
• Because Pay Later Alligator has a collaboration with another party in the context of improving our products and services.
• An obligation by law
• For preventing or combatting fraud
• If necessary for the business management of Pay Later Alligator

3.3.4 STORAGE PERIOD

Pay Later Alligator does not store your data longer than should be expected for the reasons your data is utilized for, except if the information must be put away longer because of lawful necessities, (for example, a maintenance commitment). How long certain information is put away relies upon the idea of the information and the reasons for which it is prepared. The capacity period can thus contrast per reason.

3.3.5 SECURITY

Pay Later Alligator takes measures to adequately secure your own information. To accomplish this, we use implies that fit our exercises, the nature and size of our organization, and such a piece of information we measure. We do this to forestall unapproved admittance to, change, revelation, or loss of individual information.

We expect that you additionally add to the care of your own information by keeping your login subtleties (email address and secret phrase) mystery. Never share your login subtleties with anybody and treat them with care.

3.3.6 ACCESS AND IMPROVEMENT OF YOUR DATA

You can always access your own data, and adjust it if needed, by logging into your account.

If you do not have an account, you can request any personal data about you that Pay Later Alligator has. If the data is incorrect, you can ask Pay Later Alligator to adjust it. Such a request concerning personal data can be sent via e-mail or through our complaints form to our customer service.

3.3.7 RIGHT TO OBJECT

You can have a problem with the utilization of your own information gratis. Your issue with the utilization of your own information can be coordinated to our client assistance by means of email or recorded as a hard copy. Inside about a month you will get an answer from Pay Later Alligator.

On the off chance that you object to the utilization of your information for direct showcasing purposes, Pay Later Alligator will quit utilizing your information for these reasons. You will no longer get business messages –, for example, pamphlets – from Pay Later Alligator.

3.3.8 PRIVACY AND COOKIE STATEMENT FROM THIRD PARTIES

This Privacy and Cookie articulation isn't relevant to outsider Online Shops that are connected to the Online Shop. Other than that the Privacy and Cookie Statement is likewise not pertinent to information gathered by organizations, for example, Google. You can modify your inclinations yourself in your Google account. Counsel their security strategy for this.

Pay Later Alligator can not the slightest bit be considered responsible or liable for the manner by which third parties and organizations manage your (own) information. Pay Later Alligator consistently prompts that you read the Privacy and Cookie Statements on the pertinent Online Shops and from the significant organizations.

4. USE OF COOKIES

4.1 WHAT ARE COOKIES

As with many Online Shops, Pay Later Alligator uses cookies and files similar to cookies and technologies such as “web beacons” (hereafter: “Cookies”).

A cookie is a small text file that is sent with the Online Shop page via your browser, it is then saved on a hard drive of your computer, phone, or tablet.

They are used to save passwords and privacy settings so that you do not have to fill that information all over again whenever you visit the Online Shop.

For the optimization of our own ads and those from third parties the following data, amongst others, are collected:

• Purchased products
• Viewed products
• Order value
• How did the customer get on the Online Shop

Below, we will describe how Cookies can be rejected and removed.

4.1.1 FUNCTIONAL COOKIES

Pay Later Alligator utilizes Cookies, for example, Google Analytics to recollect your picked settings and entered information during your visit to our Online Shop. These Cookies make perusing our Online Shop simpler in light of the fact that specific information does not need to be reappeared without fail.

4.1.2 A/B TESTING COOKIES

Pay Later Alligator consistently tests its Online Shop to have the option to give the best client experience. Hence, Pay Later Alligator utilizes alleged A/B testing Cookies by the third party. With A/B tests, there are two distinct variations of the Online Shop, or parts of the Online Shop appeared to guests to figure out which one works best. Thus, this Cookie figures out which rendition of the Online Shop you see.

4.1.3 ONLINE SHOP ANALYSIS COOKIES

On the Online Shop, Cookies have utilized that monitor which pages you have visited. This data is gathered, among others, by web examination administrations Aol (Adserver), Alexa, Crazy Egg, Google Analytics, Pingdom, Hotjar, and Piwik.

They use Cookies to investigate how guests utilize the Online Shop. The Cookies are utilized to spare guest data, for example, the time the visit to the Online Shop occurred, or whether the guest has visited the Online Shop previously and by means of which Online Shop the guest wound up on the page.

To enhance the client and client experience of our Online Shop, Pay Later Alligator utilizes Hotjar Web Analytics Service. Hotjar can enroll in mouse clicks, mouse developments, and looking over exercises. Hotjar additionally gathers data about visited site pages, taken activities, the nation you are in, the gadget you are utilizing and the program you are working with. Hotjar does not gather any actually recognizable data (PII) that you do not enter intentionally on the Online Shop. Hotjar additionally does not follow surfing conduct on Online Shops that do not utilize their administrations. Hotjar's protection proclamation contains an itemized clarification about how Hotjar is utilized: https://www.hotjar.com/security. You can generally decide to not have your data assembled by Hotjar when you visit our Online Shop, go to the 'Quit' page on the Hotjar Online Shop, and snap-on 'Handicap Hotjar' to do as such.

The created data about your Online Shop use is, as a rule, sent to the workers of the pertinent web investigation administrations. The web examination administrations utilize this data to assess how you utilize the Online Shop, to make reports about the Online Shop exercises, and to offer you different administrations relating to the utilization of the Online Shop and the web. Pay Later Alligator utilizes the totaled information from the reports for additional improvement of the Online Shop.

Pay Later Alligator alludes to the security strategy of the applicable web examination administrations in which is portrayed how they manage your (own) information when their items and administrations, among which web investigation, are being utilized.

4.1.4 AFFILIATE COOKIES

On the Website, Affiliate Cookies are utilized to gauge the viability of advertisements set in the interest of Pay Later Alligator on third party sites. This way the offshoot accomplice can be compensated by Pay Later Alligator for their internet promotion of PayLaterAlligator. Through these Cookies, it very well may be checked by means of which affiliate accomplice you arrived at our Online Shop, regardless of whether advertisements are powerful and on the off chance that they did really prompt a deal in our Online Shop. They do the entirety of this without the trading of individual information.

4.1.5 RETARGETING COOKIES

Pay Later Alligator uses retargeting Cookies so that it can show relevant advertisements to returning customers. With these Cookies, a profile of your surfing behavior can be built so that the ads correspond with your interests. The ads are shown on ad partners’ Online Shops and on social media.

4.1.5.1 Criteo

Amongst other things, Criteo’s retargeting Cookies are used. For more information about the data Criteo collects, we refer you to the Criteo Privacy Policy.

4.1.5.2 Google Adwords & Analytics Remarketing

Pay Later Alligator utilizes Google Adwords and Analytics remarketing administrations to show promotions on third party Online Shops (counting Google) to past guests of Pay Later Alligator. This can imply that we, for instance, show advertisements to a guest that has not finished their request, or has quite recently finished their request. The promotions can be text-or show advertisements inside the Google Display Network.

All gathered information is utilized as per the Privacy and Cookie Statement from Pay Later Alligator and Google's protection strategy. You can set your advertisement inclinations through the Google Ad Preference page.

4.1.6 SOCIAL MEDIA COOKIES

When you visit a page on the Online Shop that has web-based media buttons, your program interfaces with the important web-based media supplier. Through this, the supplier acquires data about the pages on the Online Shop you chatted with your IP-address.

In the event that you are signed in to Twitter, Facebook, Pinterest, YouTube, or Google+ during your visit to the Online Shop, your visit can be connected to your record. On the off chance that you utilize the buttons, by tapping the Facebook 'Like'- image for instance, at that point the important data is sent to and spared by the pertinent supplier through your program.

The reason and extent of the information gathered through web-based media buttons, just as additional handling, the further use, and the span of the capacity, are solely controlled by the suppliers of the buttons. You can peruse more about this in the protection strategies of the applicable suppliers.

4.2 ACCEPTING AND DECLINING COOKIES

You can acknowledge or decay Cookies by altering your web browser settings. Each web browser is unique, so Pay Later Alligator alludes you to the data page of your web browser or the client manual of your telephone for the setting of your Cookie inclinations.

In the event that Cookies are totally turned off, it is conceivable that you can not utilize all the elements of the Online Shop. On the off chance that you utilize various PCs in various areas, you need to ensure that each program is set to your Cookie inclinations.

You can generally eliminate Cookies from the hard drive in your PC, telephone, or tablet. Counsel the data page of your program or the client manual of your telephone or tablet to figure out how to do this.

5. AMENDMENTS

The contents of this statement can be amended at any time. The latest version can be found on the Pay Later Alligator at any time. Pay Later Alligator advises that you regularly check this Privacy and Cookie Statement, at least before you provide Pay Later Alligator with personal data.

6. REQUEST FOR CONTACT OR INFORMATION

On the off chance that you are interested in what Pay Later Alligator can mean for you, might want to get more data about partaking in the affiliate program or the conditions under which you can turn into an authority Pay Later Alligator affiliate, you can contact Pay Later Alligator. This should be possible by telephone or through email. The location and telephone number can be found on the Online Shop.

The individual information you give to Pay Later Alligator, for this reason, may be utilized for furnishing you with the mentioned data.

7. QUESTIONS

If you have any questions about this Privacy and Cookie Statement, do not hesitate to contact Pay Later Alligator. sales@paylateralligtor.uk